These terms govern your use of the F9 Game platform. Please read them fully before creating an account or placing any bets. By registering, you confirm that you have read, understood and agreed to everything set out here.
These cards summarise the most important parts. They are not a substitute for reading the full terms below — but they give you the highlights before you dive in.
F9 Game is strictly for adults aged 18 and above. You must confirm your age when registering. Any account found to belong to a minor will be immediately closed and all funds returned after verification.
Each player may hold only one active F9 Game account. Duplicate accounts are not permitted. If multiple accounts are detected linked to the same person, all accounts may be suspended pending review.
All balances, transactions and payouts are processed in Pakistani Rupees. JazzCash, Easypaisa, Raast, bank transfer, cards and mobile wallets are all accepted. No hidden currency conversion applies.
All promotional offers and bonuses are subject to their own specific terms and wagering requirements. Claiming a bonus constitutes acceptance of those additional conditions, which are published alongside each offer.
Any attempt to exploit technical glitches, use automated betting tools, collude with other players or manipulate outcomes is strictly prohibited. F9 Game reserves the right to void bets and close accounts in confirmed cases.
All players are expected to use the platform responsibly. Deposit limits, session timers and self-exclusion tools are available in your account settings. F9 Game may apply restrictions if problem gambling indicators are detected.
Important: These Terms and Conditions form a legally binding agreement between you and F9 Game. If you do not agree with any part of these terms, you must not use the platform. Continued use of F9 Game after any update to these terms constitutes your acceptance of the revised version.
By accessing, registering for or using the F9 Game platform — including any games, sports betting markets, promotions or features available through the website — you confirm that you have read these Terms and Conditions in full, that you understand them, and that you agree to be bound by them. This agreement comes into effect from the moment you complete your registration.
These terms apply to all users of the F9 Game platform regardless of how they access it — whether through a desktop browser, mobile browser, or any other supported method. There is no separate agreement for different types of games or sections; these terms cover the entire platform unless a specific promotion or feature explicitly states additional conditions that apply to that specific offer only.
F9 Game reserves the right to amend or update these terms at any time. Changes will be published on this page with a revised effective date. If you continue to use the platform after changes have been published, you are deemed to have accepted those changes.
To register and use F9 Game, you must meet all of the following conditions at all times:
F9 Game may request identity verification documents at any point, including before processing a withdrawal. This is a standard Know Your Customer (KYC) process and is required to protect the security of your account and to comply with anti-money laundering obligations. Failure to provide verification documents when requested may result in withdrawal processing being paused until the verification is complete.
Age Restriction: F9 Game is strictly for adults aged 18 and above. If we have reason to believe an account is being used by or on behalf of a minor, the account will be suspended immediately.
By registering, you confirm that all information provided is accurate. Providing false information — particularly regarding age — is a breach of these terms and will result in immediate account closure. Any balance in a fraudulent account will be forfeited.
Your F9 Game account is personal to you. You are responsible for maintaining the confidentiality of your login credentials, including your password and any two-factor authentication codes. You must not share your account details with any other person or allow any other person to access or use your account.
If you suspect that your account has been accessed without your authorisation, you should contact F9 Game support immediately at [email protected]. F9 Game will not be held liable for losses resulting from unauthorised access that occurs as a result of your failure to keep your credentials secure.
You must ensure that your registered email address and phone number remain accurate and up to date. Account recovery communications will only be sent to the contact details on file. F9 Game cannot recover accounts where the registered contact details are no longer accessible to the account holder.
All deposits to your F9 Game account are processed and held in Pakistani Rupees (PKR). F9 Game supports the following deposit methods:
Minimum and maximum deposit amounts vary by payment method and are displayed on the deposit page at the time of transaction. F9 Game does not apply any processing fee on deposits from its side, though your payment provider may apply their own charges independently.
Deposits made in error — for example, where funds are sent to an incorrect account — must be reported to support promptly. F9 Game will make reasonable efforts to assist but cannot guarantee recovery of misdirected funds where the error originated from the player's side.
Only deposit funds that belong to you. Using a payment method that does not belong to you is a breach of these terms and may result in account suspension and referral to the relevant authorities.
Withdrawals are processed back to the same payment method used for your most recent deposit wherever possible. This is a standard anti-fraud measure to ensure funds are returned to their verified source. F9 Game reserves the right to request additional verification before processing any withdrawal.
Withdrawal processing times vary depending on the method selected:
F9 Game reserves the right to conduct additional identity verification checks before releasing any withdrawal. This is not intended to delay players unnecessarily but is a necessary step in maintaining account security and fraud prevention. Accounts that have not completed KYC verification may experience delays until the verification process is finalised.
Withdrawal requests that are found to involve funds derived from bonus activity that has not met the relevant wagering requirements will not be approved until those requirements are satisfied. The balance of any active bonus must meet its conditions before a withdrawal from bonus-related funds can be processed.
F9 Game offers various promotions and bonuses from time to time, including welcome bonuses, deposit match offers, free spins and other rewards. All bonuses are subject to their own specific terms, which are published alongside each offer. You should read those terms carefully before claiming any bonus.
General bonus conditions that apply across all promotions unless stated otherwise include:
Bonus abuse — including the use of multiple accounts, coordinated betting to artificially meet wagering requirements, or any other exploitative behaviour — will result in the forfeiture of the bonus and all associated winnings, and may lead to permanent account closure.
All games and betting markets available on F9 Game are governed by their individual game rules, which are accessible from within the game or betting interface. In the event of any conflict between a specific game's rules and these general terms, the specific game rules take precedence for that particular game only.
For sports betting, including cricket markets covering the Pakistan Super League, T20 internationals and other cricket events, as well as football and esports markets, the following general rules apply:
For casino games and slots, all outcomes are determined by certified Random Number Generator (RNG) systems. The platform does not manipulate outcomes in any way. Return to Player (RTP) percentages for individual games are available within the game information panels.
The following actions are strictly prohibited on F9 Game. Engaging in any of these activities constitutes a material breach of these terms and will result in immediate account suspension, forfeiture of balances and, where appropriate, reporting to relevant authorities:
F9 Game employs automated and manual monitoring systems to detect prohibited conduct. If an investigation is underway, F9 Game may place a temporary hold on your account and funds pending the outcome. We aim to resolve all investigations promptly and fairly.
F9 Game is an entertainment platform and all gaming activity carries inherent financial risk. We are committed to providing tools that help players manage their activity responsibly. These tools are available to all registered players at no cost and can be activated directly from your account settings without needing to contact support.
Available responsible gaming tools include:
If you feel that your gaming is becoming difficult to control, we strongly encourage you to use the self-exclusion tool immediately and take a break. Gaming should never be used as a means of generating income, recovering losses or managing financial stress. Always set a budget before you start and treat any losses as the cost of entertainment.
For more detailed guidance on responsible gaming, please visit our Responsible Gaming page.
All content on the F9 Game platform — including but not limited to the website design, graphics, logos, game interfaces, text, icons and software — is the intellectual property of F9 Game or its licensed content providers. You may not copy, reproduce, distribute, modify, create derivative works from or publicly display any part of the platform without prior written permission.
The F9 Game name, logo and brand identity are proprietary. Unauthorised use of the F9 Game brand, including in any marketing, social media or third-party communications, is prohibited and may constitute trademark infringement.
F9 Game provides the platform on an "as is" basis. While we make every effort to ensure continuous availability and accurate game outcomes, we cannot guarantee uninterrupted access or the absence of technical errors. F9 Game shall not be liable for:
To the maximum extent permitted, F9 Game's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the twelve months preceding the event giving rise to the claim.
F9 Game reserves the right to suspend or permanently close any account at its discretion, including in the following circumstances:
Where an account is closed for a breach of these terms, any bonus balance and associated winnings will be forfeited. Verified real-money deposits that are not associated with a breach may be returned at F9 Game's discretion following a review. Players who wish to appeal an account closure may contact [email protected] with the relevant details.
Players may also voluntarily close their account at any time by contacting support. Any remaining real-money balance will be returned to the player's verified payment method following identity confirmation.
F9 Game collects and processes personal data in accordance with our Privacy Policy, which is published separately and forms part of the overall agreement between you and F9 Game. By registering, you confirm that you have read and accepted the Privacy Policy.
Your personal data will never be sold to third parties. It may be shared with payment processors, identity verification providers and other service partners solely for the purpose of operating your account and processing your transactions. For full details on how your data is used and your rights, please refer to our Privacy Policy.
F9 Game may update these Terms and Conditions at any time. When changes are made, the revised terms will be published on this page with an updated effective date. For significant changes, we may also notify registered players via email or an in-platform notification.
It is your responsibility to check this page periodically to stay informed of any updates. Continued use of the platform after any revision constitutes your acceptance of the updated terms. If you do not agree with a change, you should cease using the platform and contact support to arrange account closure.
If you have any questions about these Terms and Conditions, need clarification on any point, or wish to raise a complaint, you can reach the F9 Game support team at:
Email: [email protected]
We aim to respond to all enquiries within 24 hours. For account-specific issues, please include your registered username or email address in your message so we can locate your account promptly. Support is available in English.
For responsible gaming support, deposit limit requests or self-exclusion, please visit our Responsible Gaming page for step-by-step guidance on using the tools available directly in your account settings.